If you are not satisfied with the product, you can exchange or return it within 14 days. Products can be returned if the product does not match the product on our webshop. Products must be returned in their original condition and with labels and tags attached. The product must not show any signs of use. We reserve the right to refuse returned items if there is suspicion that the items have already been used or damaged through no fault of ours. The cost of returns is borne by the customer. The sender is always responsible for the shipment.
Once we have received the items returned by you, the purchase amount will be refunded to your account within 14 days.
Do you want to exchange or return an order? Please contact us and we will send you the return form.
It is not possible to return personalized puzzles > such as the custom photo puzzle.